In the time I was India with the E62, I had a lot of time to have second thoughts about it and ultimately decide to return the phone upon my return. At least two people I know have also returned the phone, and one of them reported that the Cingular sales representative bemoaned the number of these phones coming back. Now I don't know everyone else's reasons, but here are mine:
- Cingular refused to unlock the phone until I'd owned it for 90 days, despite my longstanding status as a customer. Returning the phone allowed me to get out of my contract, and will allow me to take on another two year contract later if I want some exclusive phone or discount in the future
- Cingular broke Java on the device, requiring java applications (such as Google Maps Mobile and Gmail Mobile) to ask for permission before every single network access. It's this kind of brain-dead behavior that leaves me uncertain that I'm ever going to want another Cingular branded (or even carrier tainted) device.
- That unremappable voice recorder button on the side is not only something I'll never use, but it was way too easy to press accidentally. I made more than a few accidental recordings.
- And though I saw a lot of other people complaining about it, "sluggishness" wasn't actually a reason I returned it until I played with an LG CU500 and a Samsung Blackjack later. Hell, even my 3 year old 3650 which I've defaulted back to the for moment sometimes feels faster than the E62 did.
- And not actually a reason that I returned it, but one of my friends did something to the network settings that caused both the WAP browser and the XHTML browser to crash on launch, and he couldn't figure out how to fix the problem. Not exactly the kind of robustness I'm looking for.
While in India, I went through the whole list of available and upcoming Nokia Series 60 devices, looking to see if any of them would meet my needs. The E50, E61, N73, N75, N80, and N95 all have variations on problems including no/wrong HSPDA, no camera, no wifi, moving parts (slider / flip phone), expensive, a littler bigger than I'd like, not out yet, etc. But I had a lot of time to think about it, and on no fewer than three occasions I decided that an unlocked Nokia E61 was the best phone for me for now: It'll solve my number 1 and 2 Cingular issues and keep me out of contract, and I'll get a wifi device out of it, all for only $380 (I ordered it in early November; the price on Amazon has since gone up to $450).
But then my officemate went and exchanged his E62 for a Samsung Blackjack, and I'm not really sure how I feel about having my blind Nokia devotion swayed by a Windows Mobile device. But it's tiny and sexy, and it has US HSPDA, a camera, and a scroll wheel. My only complaints are the lack of wifi and the less than stellar battery life. And to pick a nit, the lack of the full range of world frequencies that the Cingular 8525 tank features.
Oh, and Windows Mobile, of course.