My weekend project as long as I'm stuck at home being on-call is to finally write some scripts to parse the five years of checking and credit transactions I've saved so I can figure out how much I've spent on what. While I'm at it I'm taking this opportunity to learn ruby and subversion.
I've found a few mystery meat transactions while doing this that have had me on the phone to BofA asking "wtf, mate?"
My first call, however, was a little annoying. I listened to the top level menu choices, and when none of them were what I wanted, I hit 0:
0 is an invalid option. To access your account for balances, account activity, transfers, or other services, press 1...
So I listened again, and spellunked through more of their menus than I really wanted to (No, I'm not ordering new checks, but ... maybe?), before I finally hit 0 again:
0 is an invalid option. To access your account for balances, account activity, transfers, or other services, press 1...
So I hung up, and went and looked online to see if I had dialed the automated customer service number or something, but everything I could find listed the number on my card as the number for customer service for California residents. So I called back:
Welcome to Bank of America. Para español... To access your account for balances, account activity, transfers, or other services, press 1...
0
0 is an invalid option. To access your account for balances, account activity, transfers, or other services, press 1...
0
0 is an invalid option. To access your account for balances, account activity, transfers, or other services, press 1...
0! 0! 0!
Please hold for the next avaialble representative; For quality purposes, your call may be recorded.
Oh, right, of course.